We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Please contact the Practice Manager.
Further written information on the complaints procedure is available from reception.
We are continually striving to improve our service. Any helpful suggestions would be much appreciated.